Refund & Return Policy
Refund & Return Policy for ChoppingSpice
We want you to love your purchase from ChoppingSpice. If something isn’t right, we’re here to help — please review our return and refund policy below.
All Sales Are Final
Due to the nature of our products and for hygienic reasons, all sales are final. We do not accept returns, refunds, or exchanges unless your item arrives damaged or defective.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at talk@choppingspice.com within 7 days of receiving your order. Include the following information in your email:
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Your full name and order number
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A clear photo of the damaged or defective item
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A brief description of the issue
Once we review your request, we may offer a replacement or refund depending on the situation. We reserve the right to deny any claims that do not meet the criteria above or are submitted after the 7-day window.
Non-Returnable Items
We do not accept returns or offer refunds for the following:
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Items marked as final sale
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Gift cards
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Items damaged due to misuse or neglect
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Delayed orders caused by shipping carriers
Order Cancellations
We are unable to cancel or modify orders after they have been placed, as they are processed quickly for shipping. Please double-check your order details before confirming your purchase.
Shipping Costs
Shipping costs are non-refundable. If a return or replacement is approved (in the case of a damaged or defective item), we will cover the cost of shipping the replacement item to you.
Questions?
If you have any questions about your order or this policy, please reach out to us at:
We’re happy to assist you.